1. Introduction
These Terms and Conditions ("Terms") constitute a legally binding agreement between you ("Player", "User", "you") and ric9 ("ric9", "we", "us", "the Platform"). These Terms govern your access to and use of the ric9 website at ric9.org, its subdomains, related mobile interfaces, and all gaming services offered therein (collectively, "the Platform").
By registering an account, accessing the Platform, or placing any wager, you confirm that you have read, understood, and agreed to be bound by these Terms in their entirety, together with the ric9 Privacy Policy and Responsible Gaming Policy, both of which are incorporated herein by reference. If you do not agree with any part of these Terms, you must immediately cease use of the Platform.
ric9 reserves the right to amend these Terms at any time. Continued use of the Platform following the publication of any amendment constitutes your acceptance of the revised Terms. It is your responsibility to review these Terms periodically.
2. Eligibility
To register and maintain an account on ric9, you must satisfy all of the following eligibility requirements at the time of registration and at all times thereafter:
- You are at least 21 years of age, the minimum legal age for real-money gambling under Philippine law and PAGCOR regulations;
- You are physically located in a jurisdiction where accessing online gaming services is lawful under applicable local law;
- You are not a person who has been self-excluded from the ric9 Platform or any PAGCOR-licensed gaming operator;
- You are not a current employee, contractor, agent, officer, director, or immediate family member of ric9 or any of its affiliated entities or game providers;
- You are acting on your own behalf and not as an agent for, or on behalf of, any third party;
- You have not previously had an account terminated by ric9 for breach of these Terms.
ric9 reserves the right to request documentary proof of age, identity, and address at any time. Failure to provide requested documentation within the specified timeframe may result in account suspension or termination and withholding of funds pending verification.
3. Account Registration and Security
3.1 Single Account Policy. Each individual is permitted to hold one (1) ric9 account only. Opening or operating multiple accounts — whether under the same or different identities — is strictly prohibited and may result in immediate termination of all associated accounts and forfeiture of balances. If you discover a duplicate account has been created in error, you must notify ric9 support immediately.
3.2 Accurate Information. You must provide accurate, current, and complete information during registration. ric9 collects this information in accordance with its Privacy Policy and applicable data protection obligations. Providing false, misleading, or incomplete information constitutes a material breach of these Terms.
3.3 Account Security. You are solely responsible for maintaining the confidentiality of your username, password, and any two-factor authentication credentials associated with your ric9 account. You must not share your login credentials with any third party. ric9 shall not be liable for any losses arising from unauthorised access to your account resulting from your failure to maintain adequate security of your credentials.
3.4 KYC Verification. ric9 is required under PAGCOR regulations and Anti-Money Laundering (AML) legislation to verify the identity of all players prior to processing withdrawals above specified thresholds. You agree to submit valid government-issued identification, proof of address, and any additional documentation requested by the ric9 compliance team.
4. Deposits and Withdrawals
4.1 Supported Payment Methods. ric9 currently supports deposits and withdrawals via GCash, PayMaya, BPI, BDO, Metrobank, Visa, Mastercard, and selected cryptocurrency channels. Supported payment methods are subject to change without prior notice. All transactions are denominated in Philippine Pesos (₱ PHP).
4.2 Minimum Transactions. Minimum deposit and withdrawal amounts are specified in your account dashboard and may vary by payment method. ric9 reserves the right to modify minimum and maximum transaction limits at any time.
4.3 Withdrawal Processing. Withdrawal requests are processed in the order received. E-wallet withdrawals (GCash, PayMaya) are typically processed within 5 to 30 minutes during normal operating conditions. Bank transfer withdrawals may take up to 1–3 business days depending on the receiving institution. Processing times are indicative only and not guaranteed.
4.4 Matching Requirement. Withdrawals must be made to the same payment method used for the corresponding deposit wherever technically possible. ric9 reserves the right to require alternative withdrawal channels in cases of payment processor unavailability.
4.5 No Third-Party Payments. Deposits must originate from a payment account registered in your own name. ric9 does not accept payments from third parties. Funds received from unverified or third-party sources will be returned and the account may be suspended pending investigation.
5. Bonuses and Promotions
5.1 Bonus Terms. All bonuses, free bets, cashback offers, and promotional credits offered by ric9 are subject to specific terms and conditions communicated at the time of the offer. General terms apply in addition to any offer-specific terms. In the event of a conflict, offer-specific terms prevail.
5.2 Wagering Requirements. Bonus funds are subject to wagering requirements before they may be withdrawn. The applicable wagering multiplier and eligible games are specified in each promotion's terms. ric9 reserves the right to withhold withdrawal of bonus-derived winnings pending fulfilment of wagering requirements.
5.3 Abuse Prevention. ric9 reserves the right to void bonuses and related winnings, and to suspend or terminate accounts, where the Platform reasonably determines that bonus abuse, multi-accounting, collusion, or any other fraudulent activity has occurred in connection with a promotional offer.
5.4 Modification and Withdrawal of Offers. ric9 reserves the right to modify, suspend, or withdraw any promotional offer at any time without prior notice. Players who have already satisfied wagering requirements prior to modification will not be adversely affected.
6. Gameplay Rules and Fair Play
6.1 Random Number Generation. All games on the ric9 Platform utilise certified Random Number Generator (RNG) software or, in the case of live dealer games, physical game equipment managed by trained dealers. Outcomes are generated independently of any player behaviour, betting history, or account status.
6.2 Technical Failures. In the event of a technical failure, disconnection, or system error during a game round, ric9 will use commercially reasonable efforts to determine the outcome using available server-side records. ric9's determination in such circumstances is final. ric9 shall not be liable for losses arising from technical failures beyond its reasonable control.
6.3 Disputed Outcomes. All game results are determined by the game server at the time of play. Player-side records (screenshots, recordings) are not accepted as evidence of alternative outcomes. Disputes regarding game results must be submitted to ric9 customer support within 72 hours of the relevant game session.
7. Prohibited Conduct
The following conduct is strictly prohibited on the ric9 Platform. Engaging in any prohibited conduct may result in immediate account suspension, permanent termination, forfeiture of balances, and referral to relevant law enforcement authorities where applicable:
- Accessing or attempting to access another player's account without authorisation;
- Using automated betting software, bots, scripts, or other tools to place wagers or interact with the Platform;
- Engaging in collusion with other players to manipulate game outcomes;
- Exploiting software errors, glitches, or vulnerabilities in any game or Platform feature;
- Engaging in money laundering or using the Platform in connection with proceeds of criminal activity;
- Providing false identity information during registration or verification;
- Placing wagers on behalf of excluded or ineligible individuals;
- Reverse engineering, decompiling, or otherwise attempting to access the source code of any ric9 software.
8. Intellectual Property
All content on the ric9 Platform — including but not limited to logos, trademarks, game artwork, software, text, graphics, user interface designs, and audiovisual elements — is the property of ric9 or its licensors and is protected by applicable intellectual property laws. You are granted a limited, non-exclusive, non-transferable licence to access and use the Platform solely for personal entertainment purposes. You may not reproduce, distribute, modify, create derivative works from, or commercially exploit any Platform content without the prior written consent of ric9.
9. Limitation of Liability
To the maximum extent permitted by applicable law, ric9 shall not be liable to you for any indirect, incidental, consequential, special, or punitive damages arising out of or in connection with your use of the Platform, including but not limited to loss of winnings, loss of data, loss of goodwill, or interruption of gaming services. ric9's total aggregate liability to you for any claim arising under or in connection with these Terms shall not exceed the total net deposits made by you to ric9 in the 30-day period immediately preceding the event giving rise to the claim.
Nothing in these Terms shall limit or exclude liability for death or personal injury caused by ric9's negligence, fraud, or any other liability that cannot be excluded by law.
10. Responsible Gaming
ric9 is committed to the promotion of safe and responsible gambling. The Platform provides the following tools to all registered players:
- Deposit limits — set daily, weekly, or monthly deposit caps on your account;
- Session time limits — receive alerts when a specified session duration is reached;
- Cooling-off periods — temporarily restrict access to your account for a defined period;
- Self-exclusion — permanently or temporarily exclude yourself from the Platform;
- Reality checks — periodic on-screen notifications of session duration and net gaming activity.
ric9 strictly enforces the 21+ age requirement and prohibits gambling by minors. If you believe you or someone you know may have a gambling problem, please visit the ric9 Responsible Gaming page for support resources and self-assessment tools.
11. Account Suspension and Termination
ric9 reserves the right to suspend, restrict, or permanently terminate any player account at any time, with or without prior notice, where ric9 reasonably determines that:
- You have breached any provision of these Terms;
- Your account has been used for fraudulent, unlawful, or abusive activity;
- You have provided false or misleading information during registration or verification;
- Continued operation of your account poses a risk to the integrity of the Platform or to other players;
- ric9 is required to do so by a regulatory authority, court order, or law enforcement directive.
Upon termination for breach of these Terms, ric9 may withhold any balance in your account pending the outcome of any investigation. Funds determined to be legitimately owned will be returned to you following completion of the investigation.
12. Governing Law and Dispute Resolution
These Terms shall be governed by and construed in accordance with the laws of the Republic of the Philippines, without regard to its conflict of laws principles. Any dispute arising out of or in connection with these Terms, including any question regarding their existence, validity, or termination, shall first be subject to good-faith negotiation between you and ric9.
If a dispute cannot be resolved through negotiation within 30 days of notice, it shall be submitted to the exclusive jurisdiction of the competent courts of the Philippines. You agree to submit to the personal jurisdiction of such courts and waive any objection to the laying of venue in such courts.
13. Amendments to These Terms
ric9 reserves the right to amend, update, or replace these Terms at any time. Where changes are material, ric9 will endeavour to provide reasonable notice via email or an on-Platform notification prior to the changes taking effect. Your continued use of the Platform after the effective date of any amendment constitutes your acceptance of the revised Terms. If you do not accept the amended Terms, you must close your account and cease use of the Platform. The current version of these Terms is always accessible at ric9.org/terms-conditions.